Question 1

What is the femfit®?

Accepted Answer

The femfit® is a medical device that is designed to help women who suffer from urinary incontinence, target their pelvic floor muscles to restore and maintain their pelvic floor strength and health.

Question 2

How does the femfit® work?

Accepted Answer

The femfit® uses biofeedback which helps you become aware and in control of your pelvic floor muscles. The device is worn internally and as you contract your pelvic floor muscles pressure sensors detect the movement and send signals via Bluetooth to the femfit® app on your phone and/or tablet. There are eight pressure sensors on your femfit, each one represented by a pink or blue bar on the app. Try to keep the pink bars higher than the blue bars during a contraction.  When you are contracting correctly, a  bird flies along a path which guides you through a programme of pelvic floor muscle exercises.    These exercises have been designed by experts and clinically shown to increase pelvic floor muscle strength and coordination. The femfit® is able to show you exactly what is happening during this process and will help you do this correctly.

Question 3

What is a healthy pelvic floor?

Accepted Answer

Effective pelvic floor muscle exercises can increase the strength and coordination of your pelvic floor muscles.  These qualities mean that the muscle(s) have the best chance of functioning well.  A well functioning and strong pelvic floor will help you gain control of your leaky bladder (urinary incontinence). Good pelvic floor health may reduce future issues such as pelvic  organ prolapse. A strong fully functioning pelvic floor may also allow you to return to activities that previously caused leaks.

Question 4

Is the femfit® clinically proven to work?

Accepted Answer

The team at JUNOFEM pride themselves on the extensive research that underpins the femfit. The exercise programme that has been used  for the app was designed by a global expert in Canada. (C2004 Chantal Dumoulin, Pelvic floor muscle exercise programme: Université de Montréal. All rights reserved.) The programme was developed and tested following individual pelvic floor muscle instruction by a trained physiotherapist. A randomized control trial has shown a median reduction of 70% in leakage episodes for women who complete the programme. It does rely on the user being able to contract their pelvic floor muscles, correctly. If you are unable to visualise a pelvic floor muscle contraction using the femfit® as directed, please contact your clinician/physiotherapist.

Question 5

What is the femfit® made of? Is it medical grade?

Accepted Answer

The femfit® is made of  medical grade silicone, and all aspects of the design and components follow regulatory requirements of the Therapeutic Goods Association (TGA) and ISO13485 for medical device products.

Question 6

Can I use the femfit® while pregnant?

Accepted Answer

We currently do not recommend the use of the femfit® during pregnancy, as clinical studies for this use have not been completed. You can however use the app alone without the device to guide you through the exercises at any time. We recommend waiting 6 weeks after you have had your baby before using the femfit® and always recommend  you complete postnatal checks with a healthcare professional before starting any exercise programme.

Question 7

Can I use the femfit® with a prolapse?

Accepted Answer

It will be useful if you have a mild or moderate pelvic organ prolapse, however with a more advanced prolapse it may be difficult to keep the femfit® in place.  You may choose to do all the exercises in the lying position.

Question 8

Will my data be shared with anyone?

Accepted Answer

We  store data from your device, to help us develop algorithms to track your pelvic floor exercise technique and progress. This will support providing feedback on progress to you. We will not share your personal details with any third party without your permission.

Question 9

How safe is the femfit®?

Accepted Answer

The femfit® is a low risk (Class 1) medical device. All aspects of the femfit® design and components follow regulatory requirements of the Therapeutic Goods Association (TGA) and ISO13485 for medical device products. The femfit® has undergone extensive evaluation including electro-magnetic compatibility, biocompatibility and electrical safety testing.

Question 10

Do I need to see a clinician before using the femfit®?

Accepted Answer

You can choose to use the femfit® with or without the guidance of a medical professional.

Question 11

Can I use the femfit® with an intrauterine device (IUD)?

Accepted Answer

Yes, it is safe to use the femfit® with an IUD.

Question 12

Can I share my device with another person?

Accepted Answer

No, the device is for a single user only.

Question 13

Is my phone/tablet compatible with the femfit® app?

Accepted Answer

The app is available for both Android and iOS devices: For Android devices, download the App from the Google Play store by searching “femfit”. For iOS devices, download the App from the App store by searching “femfit”.

Question 14

What size is the femfit® device?

Accepted Answer

The inserted component of the femfit® device is very thin and approximately the length of your middle finger. The device is made from a flexible silicone material for a comfortable fit and is approximately 24mm wide, 4mm thick and 80mm long.

Question 15

I got my femfit® – now what?

Accepted Answer

Congrats! You’re about to begin your journey towards  improved pelvic floor health.  There are printed guidelines for using your femfit, as well as the onboarding process in the app.  Please follow the instructions but if you are experiencing any issues please contact our team at info@junofem.com

Question 16

How do I charge the femfit®?

Accepted Answer

Connect your case to any USB charger with the cable supplied, the femfit® will charge while being stored flat inside. A white light inside the case near the USB connector will blink when the femfit® is charging, and stays steady when fully charged. A fully charged femfit® should last you for a month of training.

Question 17

How often will I need to charge my device?

Accepted Answer

The femfit® battery lasts for at least 15 hours. The longest exercise session is 16 minutes so it is likely you will only need to charge your device once a month.

Question 18

How do I clean my femfit®?

Accepted Answer

Wash your hands thoroughly before washing your femfit®; then use water and standard hand soap to wash your femfit®. Wash only the  grey parts of the femfit® then dry it completely with a clean towel/cloth (do not wash the white plastic component as this is the Bluetooth transmitter). Please see the ‘cleaning my femfit’ video in the ‘Help’ section of the app.

Question 19

Where do I find the femfit® App?

Accepted Answer

In the App store / Play Store under femfit®

Question 20

Do I have to pay for the App?

Accepted Answer

No, the basic App is free.

Question 21

How do I insert my femfit®?

Accepted Answer

Before using your femfit®, make sure you have an empty bladder and bowel. Press the power button once. A continuous  pod light means that the femfit® is on. Stand or lie in a position that is comfortable for you to insert the sensor into your vagina. Hold the sensor at the upper stem between your thumb and forefinger (there is an illustration in the quick guide that comes with the device). You may hold the pod and sensor in one or both hands as you insert it, depending on what is comfortable for you. Ensuring that the dots are facing toward the back, gently push the sensor inside your vagina. Make sure that the sensor is lying flat. Insert the sensor until it is completely inside your vagina and only the upper stem is outside your body. If it feels like the sensor is not sitting correctly, gently remove and reinsert it. You should be able to feel the sensor but still feel completely comfortable. Once the sensor is in place, you can tuck the pod loosely in your underwear.

Question 22

How do I connect the femfit® to the App?

Accepted Answer

The femfit® connects using Bluetooth, so make sure Bluetooth is enabled on your phone. Once the femfit® is inserted, firmly press the middle  of the pod (wth the femfit icon)  – this is the ‘On’ button. A steady white light means it is on and ready to connect. A flashing white light means it is on and already connected. Next, open the femfit® app on your phone, the Welcome page will show your device name (matching the one located on the label on the back of the case). Select this name, and the white pod light should start to blink. You can then, if you wish, rename your femfit® to whatever name you choose.   This process should only be done once; next time you turn on your femfit®, it will automatically connect to the app.

Question 23

Do I need the internet to use the app?

Accepted Answer

Yes, you need to be connected to the internet when you use your device to ensure that your data is uploaded.

Question 24

The Starter Programme

Accepted Answer

This programme introduces the four types of exercises that are in the 12- week programme and lets you practice before committing.   12- week programme:   This is a 3 month programme which combines the four basic exercise types, squeeze and hold; rapid contractions, endurance (control) and the knack.  Each month the work level increases.

Question 25

How long is each training session and what are the exercises like?

Accepted Answer

The femfit® program is divided into 3 stages; each stage is 4 weeks long and requires a different type of training method and time: The first month offers 8-minute sessions that should be done while lying down The second month sessions last for 12 minutes and are done in a supported standing position The last month’s sessions are 16 minutes long and are done while standing up

Question 26

Will I have to exercise every day?

Accepted Answer

The femfit® training programme  has realistic goals that most women can achieve. Any training is better than none. However, to make significant progress you’ll need to exercise 5 times per week. The 2 rest days per week are also important.   Dont worry if you are not able to exercise 5 times a week, every week. You will still see results, it  might just take a little bit longer.

Question 27

How long before I start seeing results?

Accepted Answer

If you follow the femfit®’s programme and are training  5 times a week, you will most likely start noticing the difference within 4 weeks (depending on the severity of your incontinence). The femfit® program consists of 3 stages, each with its own method and goals:   First month – get to know your pelvic floor and the feeling of a correct contraction through 8-minute sessions in a lying position. You will start noticing a difference by the end of this stage.  During this period, you are training your brain to understand what a correct contraction feels like and strengthening your pelvic floor muscles.   Second month – building muscle through longer 12-minute sessions in a supported standing position. Most women will feel more confident and in control of their pelvic floor by the end of this stage.   Third month – gaining skills  through muscle strength and coordination sessions in standing position. This month is about functional training and taking what you are doing into everyday situations. Exercising is more difficult in the standing position, but once you master this, you will be more confident that you will have greater control over your daily activities.

Question 28

Am I supposed to keep exercising during my period days?

Accepted Answer

You can keep your training programme on track during your period days by exercising without the device. Simply follow the exercise on the App; then go to the diary tab and click multiple times to record either ‘exercise without device’, ‘rest day’ or ‘period day’. Period days will be shown as pink on your calendar and can also be used as your period tracker (to help you avoid the monthly ‘surprise’ and be able to better track your monthly cycle).

Question 29

How will I receive my femfit®?

Accepted Answer

The femfit® will be delivered to your home in a discreet fully recyclable box.

Question 30

Where do you ship to?

Accepted Answer

We ship all across Australia and New Zealand.

Question 31

How long before my femfit® arrives?

Accepted Answer

It depends on your location but usually it takes up to 5 business days to be delivered to your door.

Question 32

Can I return my femfit®?

Accepted Answer

Check out our warranty statement for details on returns.

Question 33

I can’t connect the femfit® to my phone / tablet

Accepted Answer

Leave the femfit® on the charger for at least two hours. Check Bluetooth is enabled on your device. If you have further issues please contact us at info@junofem.com

Question 34

I’m squeezing but can’t see it on the App?

Accepted Answer

Check that your femfit® device is showing as connected on the ‘my day’ page. Then choose GO to get to the exercise list.

Question 35

I can’t seem to charge my femfit®

Accepted Answer

Ensure that the femfit® pod is seated flat in the  charger module (case). Make sure that the USB cable is connected correctly. Check if the light is blinking (charging) or solid (fully charged).

Question 36

I cannot keep the blue bars lower than the pink bars.

Accepted Answer

If you are just starting don’t be too hard on yourself. It might take at least a week to learn to target your pelvic floor muscles. However, there are a few tips:  Think of squeezing and lifting the muscles around your anal canal (back passage) as if you need to stop passing wind, and to stop the flow of urine. 
 Try to keep your stomach muscles relaxed (soft) while contracting.
 Dont squeeze your buttocks, or legs together when you squeeze and lift.
 Try and focus on the bars in the app - not the bird. It is very important that if after one week, you cannot get the blue bars below the pink bars you seek help from a professional (pelvic floor physiotherapist)

Question 37

I can’t get the bird down even though I’m completely relaxed between squeezes

Accepted Answer

Connect to your device > Go to Settings on App > Select Check In > Follow prompts.

Question 38

Didn't find the answer you were looking for?

Accepted Answer

Please get in contact with us at info@junofem.com

The femfit trainer

About JUNOFEM

FAQ