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  • What is femfit®?
    The femfit® is a medical device that is designed to help women who suffer from urinary incontinence, target their pelvic floor muscles to restore and maintain their pelvic floor strength and health.
  • How does the femfit® system work?
    femfit® uses biofeedback which helps you become aware and in control of your pelvic floor muscles. The device is worn internally and as you contract your pelvic floor muscles pressure sensors detect the movement and send signals via Bluetooth to the femfit® app on your phone and/or tablet. There are eight pressure sensors on your femfit. Try to keep one of the purple bars higher than the grey bar during a contraction. When you are contracting correctly, a bird flies above the ground level of the path. The path guides you when to squeeze and through a programme of pelvic floor muscle exercises. These exercises have been designed by experts and clinically shown to increase pelvic floor muscle strength and coordination. The femfit® is able to show you exactly what is happening during this process and will help you do this correctly.
  • What is a healthy pelvic floor?
    Effective pelvic floor muscle exercises can increase the strength and coordination of your pelvic floor muscles. These qualities mean that the muscle(s) have the best chance of functioning well. A well functioning and strong pelvic floor will help you gain control of your leaky bladder (urinary incontinence). Good pelvic floor health may reduce future issues such as pelvic organ prolapse. A strong fully functioning pelvic floor may also allow you to return to activities that previously caused leaks.
  • Is femfit® clinically proven to work?
    The team at JUNOFEM pride themselves on the extensive research that underpins the femfit. The exercise programme that has been used for the app was designed by a global expert in Canada. (C2004 Chantal Dumoulin, Pelvic floor muscle exercise programme: Université de Montréal. All rights reserved.) The programme was developed and tested following individual pelvic floor muscle instruction by a trained physiotherapist. A randomized control trial has shown a median reduction of 70% in leakage episodes for women who complete the programme. It does rely on the user being able to contract their pelvic floor muscles, correctly. If you are unable to visualise a pelvic floor muscle contraction using the femfit® as directed, please contact your clinician/physiotherapist.
  • What is femfit® made of? Is it medical grade?
    The femfit® is made of medical grade silicone, and all aspects of the design and components follow regulatory requirements of the Therapeutic Goods Association (TGA) and ISO13485 for medical device products.
  • Can I use femfit® while pregnant?
    We currently do not recommend the use of the femfit® during pregnancy, as clinical studies for this use have not been completed. You can however use the app alone without the device to guide you through the exercises at any time. We recommend waiting 6 weeks after you have had your baby before using the femfit® and always recommend you complete postnatal checks with a healthcare professional before starting any exercise programme.
  • Can I use femfit® with a prolapse?
    It will be useful if you have a mild or moderate pelvic organ prolapse, however with a more advanced prolapse it may be difficult to keep the femfit® in place. You may choose to do all the exercises in the lying position.
  • How do I share my data with my healthcare professional?
    We store data from your device and this is used to provide you feedback on your pelvic floor exercise technique and progress. Check out the session stats on your femfit App Diary page. It also helps us develop and test algorithms for understanding and interpreting this data. We will not share your personal details with any third party without your permission. We encourage you to share your data with your healthcare professional. If your healthcare professional has been trained by JUNOFEM to interpret femfit data, they will have been issued a Clinic code - ask your healthcare professional for their JUNOFEM issued Clinic code. In the femfit App, under Settings, under Clinic registration, enter the Clinic code and name of your clinician. This gives your consent for your healthcare professional to see your femfit data. You can revoke your permission anytime under Clinic registration by selecting Stop Sharing.
  • How safe is femfit®?
    The femfit® is a low risk (Class 1) medical device. All aspects of the femfit® design and components follow regulatory requirements of the Therapeutic Goods Association (TGA) and ISO13485 for medical device products. The femfit® has undergone extensive evaluation including electro-magnetic compatibility, biocompatibility and electrical safety testing.
  • Do I need to see a clinician before using femfit®?
    You can choose to use the femfit® with or without the guidance of a medical professional.
  • Can I use femfit® with an intrauterine device (IUD)?
    Yes, it is safe to use femfit® with an IUD.
  • Can I share my device with another person?
    No, the device is for a single user only.
  • Is my phone/tablet compatible with the femfit® app?
    The app is available for both Android and iOS devices: For Android devices, download the App from the Google Play store by searching “femfit”. For iOS devices, download the App from the App store by searching “femfit”.
  • What size is the femfit® device?
    The inserted component of the femfit® device is very thin and approximately the length of your middle finger. The device is made from a flexible silicone material for a comfortable fit and is approximately 24mm wide, 4mm thick and 80mm long.
  • I got my femfit® – now what?
    Congrats! You’re about to begin your journey towards improved pelvic floor health. There are printed guidelines for using your femfit, as well as the onboarding process in the app. Please follow the instructions but if you are experiencing any issues please contact our team at info@junofem.com
  • How do I charge the femfit®?
    Connect your case to any USB charger with the cable supplied, the femfit® will charge while being stored flat inside. A white light inside the case near the USB connector will blink when the femfit® is charging, and stays steady when fully charged. A fully charged femfit® should last you for a month of training.
  • How often will I need to charge my device?
    The femfit® battery lasts for at least 15 hours. The longest exercise session is 16 minutes so it is likely you will only need to charge your device once a month.
  • How do I clean my femfit®?
    Wash your hands thoroughly before washing your femfit®; then use water and standard hand soap to wash your femfit®. Wash only the grey parts of the femfit® then dry it completely with a clean towel/cloth (do not wash the white plastic component as this is the Bluetooth transmitter). Please see the ‘cleaning my femfit’ video in the ‘Help’ section of the app.
  • Where do I find the femfit® App?
    In the App store / Play Store under femfit®
  • Do I have to pay for the App?
    No, the basic App is free.
  • How do I insert my femfit®?
    Before using your femfit®, make sure you have an empty bladder and bowel. Press the power button once. A continuous pod light means that the femfit® is on. Stand or lie in a position that is comfortable for you to insert the sensor into your vagina. Hold the sensor at the upper stem between your thumb and forefinger (there is an illustration in the quick guide that comes with the device). You may hold the pod and sensor in one or both hands as you insert it, depending on what is comfortable for you. Ensuring that the dots are facing toward the back, gently push the sensor inside your vagina. Make sure that the sensor is lying flat. Insert the sensor until it is completely inside your vagina and only the upper stem is outside your body. If it feels like the sensor is not sitting correctly, gently remove and reinsert it. You should be able to feel the sensor but still feel completely comfortable. Once the sensor is in place, you can tuck the pod loosely in your underwear.
  • How do I connect the femfit® to the App?
    The femfit® connects using Bluetooth, so make sure Bluetooth is enabled on your phone. To turn on your femfit®, firmly press the middle of the pod (the area with the femfit icon) – this is the ‘On’ button. A steady white light means it is on and ready to connect. Next, open the femfit® app on your phone, the Welcome page will show your device name (matching the one located on the label on the back of the case). Select this name, and the white pod light will start to blink. A blinking white light means it is on and has connected successfully to your phone. This process need only be done once; next time you turn on your femfit®, it will automatically connect to the app. You can also connect to a new femfit device under Settings. Under My femfit device, select Connect device.
  • Do I need the internet to use the app?
    Yes, you need to be connected to the internet when you use your device to ensure that your data is uploaded.
  • How do I turn my femfit® on?
    Push the centre of the white pod - right where the ff logo is. The white light inside the pod will come on.
  • The Starter Programme
    This programme is the one to get going with first. It takes you through the four types of exercises that are required to build pelvic floor muscle strength. It takes a bit of practice to find your pelvic floor so don't worry if it all seems tricky to begin with. Actually using your pelvic floor to make the bird follow the line is of secondary importance when getting started. The real focus is gentle squeezes and to see that you can make one of the purple bars lift higher than the grey bar - that means you have found your pelvic floor. It doesn't matter which purple bar, or how many purple bars, so long as one is higher than the grey bar, you will be fine. Once you get the hang of the four exercises, you can graduate to the 12- week programme: This is a 3 month programme which combines the four basic exercise types, squeeze and hold; rapid contractions, endurance (control) and the knack. Each month your pelvic floor muscle strength will improve and the work level in the exercise programme increases.
  • How long is each training session and what are the exercises like?
    The femfit® 12-week programme is divided into 3 stages; each stage is 4 weeks long and requires a different type of training method and time: The first month offers 8-minute sessions that should be done while lying down The second month sessions last for 12 minutes and are done in a supported standing position The last month’s sessions are 16 minutes long and are done while standing up
  • Will I have to exercise every day?
    The femfit® training programme has realistic goals that most women can achieve. Any training is better than none. However, to make significant progress you’ll need to exercise 5 times per week. The 2 rest days per week are also important. Dont worry if you are not able to exercise 5 times a week, every week. You will still see results, it might just take a little bit longer.
  • How long before I start seeing results?
    If you follow the femfit®’s programme and are training 5 times a week, you will most likely start noticing the difference within 4 weeks (depending on the severity of your incontinence). The femfit® program consists of 3 stages, each with its own method and goals: First month – get to know your pelvic floor and the feeling of a correct contraction through 8-minute sessions in a lying position. You will start noticing a difference by the end of this stage. During this period, you are training your brain to understand what a correct contraction feels like and strengthening your pelvic floor muscles. Second month – building muscle through longer 12-minute sessions in a supported standing position. Most women will feel more confident and in control of their pelvic floor by the end of this stage. Third month – gaining skills through muscle strength and coordination sessions in standing position. This month is about functional training and taking what you are doing into everyday situations. Exercising is more difficult in the standing position, but once you master this, you will be more confident that you will have greater control over your daily activities.
  • Am I supposed to keep exercising during my period days?
    You can keep your training programme on track during your period days by exercising without the device. Simply follow the exercise on the App; then go to the diary tab and click multiple times to record either ‘exercise without device’, ‘rest day’ or ‘period day’. Period days will be shown as pink on your calendar and can also be used as your period tracker (to help you avoid the monthly ‘surprise’ and be able to better track your monthly cycle).
  • I want to change the day I'm on in my programme
    You can choose what day you are on within a programme. In the App, go to Settings. Under My programme, you can choose a different day. This enables you to jump back if you have had a break and are now ready to get back into it.
  • What does the PFMA number mean?
    PFMA (Pelvic Floor Muscle Activation) is, during a squeeze, how much higher is your Pelvic Pressure above your Abdominal pressure. Any positive number is good, the more positive the better. PFMA = Pelvic Pressure - Abdominal Pressure. After you have completed an exercise session, your pressure data is processed by JUNOFEM data servers to generate a PFMA score. The deepest sensor (number 8) is the black bar in the App and is beyond where your pelvic floor muscles will be located - it measures your Abdominal pressure. The purple bar sensors (numbers 1 to 7) will pick up where your pelvic floor muscles are. We choose the highest purple bar during your Squeeze exercise to find your Pelvic Pressure. If all the sensors (purple and black) are going up, it may be that you are not contracting your pelvic floor muscles, but finding another muscle group. That might be good for the other muscle group but not helpful for your pelvic floor. That's why we want a purple bar (might be just one, or a group of them) higher than your black bar. If you are just starting and having trouble getting a purple bar higher than the black bar (PFMA number is negative), squeeze gently to get going, it can take a bit of time to learn to activate the correct muscle group. If this number is negative after a couple of weeks, we recommend you see a Healthcare Professional.
  • How will I receive my femfit®?
    The femfit® will be delivered to your home in a discreet fully recyclable box.
  • Where do you ship to?
    We ship all across Australia and New Zealand.
  • How long before my femfit® arrives?
    It depends on your location but usually it takes up to 5 business days to be delivered to your door.
  • Can I return my femfit®?
    Check out our warranty statement for details on returns.
  • My device won't connect via Bluetooth. What should I do?
    First, make sure you've charged your femfit® for at least two hours, then check Bluetooth is enabled on your device. If you still can't connect, this usually means you need to do a quick, hard restart of your femfit® app. Once you've closed and restarted the app, try connecting again. Still having issues? Please get in touch and we'll get you up and running.
  • I’m squeezing but can’t see it on the App?
    Check that your femfit® device is showing as connected on the ‘my day’ page. Then choose GO to get to the exercise list.
  • I can’t seem to charge my femfit®
    Ensure that the femfit® pod is seated flat in the charger module (case). Make sure that the USB cable is connected correctly. Check if the light is blinking (charging) or solid (fully charged).
  • I cannot keep the black bar lower than the purple bars.
    If you are just starting don’t be too hard on yourself. It might take at least a week to learn to target your pelvic floor muscles. However, there are a few tips: Think of squeezing and lifting the muscles around your anal canal (back passage) as if you need to stop passing wind, and to stop the flow of urine. Try to keep your stomach muscles relaxed (soft) while contracting. Don't squeeze your buttocks, or legs together when you squeeze and lift. Try and focus on the bars in the app - not the bird. It is very important that if after one week, you cannot get the black bar below a purple bar you seek help from a health care professional (pelvic floor physiotherapist)
  • I can’t get the bird down even though I’m completely relaxed between squeezes
    Go to Settings on App > Under During my workout , enable Auto land the bird when resting.
  • Didn't find the answer you were looking for?
    Please get in contact with us at info@junofem.com

LET'S DO THIS.

Ready to transform your pelvic floor health?

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