What is the femfit®?
The femfit® is a medical device that is designed to help women who suffer from urinary incontinence, target their pelvic floor muscles to restore and maintain their pelvic floor strength and health.
How does the femfit® work?
What is a healthy pelvic floor?
Effective pelvic floor muscle exercises can increase the strength and coordination of your pelvic floor muscles. These qualities mean that the muscle(s) have the best chance of functioning well. A well functioning and strong pelvic floor will help you gain control of your leaky bladder (urinary incontinence). Good pelvic floor health may reduce future issues such as pelvic organ prolapse. A strong fully functioning pelvic floor may also allow you to return to activities that previously caused leaks.
Is the femfit® clinically proven to work?
The team at JUNOFEM pride themselves on the extensive research that underpins the femfit. The exercise programme that has been used for the app was designed by a global expert in Canada. (C2004 Chantal Dumoulin, Pelvic floor muscle exercise programme: Université de Montréal. All rights reserved.) The programme was developed and tested following individual pelvic floor muscle instruction by a trained physiotherapist. It has been shown to lead to a resolution of urinary incontinence symptoms for women who complete the programme. It does rely on the user being able to contract their pelvic floor muscles, correctly. If you are unable to visualise a pelvic floor muscle contraction using the femfit® as directed, please contact your clinician/physiotherapist.
What is the femfit® made of? Is it medical grade?
The femfit® is made of medical grade silicone, and all aspects of the design and components follow regulatory requirements of the Therapeutic Goods Association (TGA) and ISO13485 for medical device products.
Can I use the femfit® while pregnant?
We currently do not recommend the use of the femfit® during pregnancy, as clinical studies for this use have not been completed. You can however use the app alone without the device to guide you through the exercises at any time. We recommend waiting 6 weeks after you have had your baby before using the femfit® and always recommend you complete postnatal checks with a healthcare professional before starting any exercise programme.
Can I use the femfit® with a prolapse?
It will be useful if you have a mild or moderate pelvic organ prolapse, however with a more advanced prolapse it may be difficult to keep the femfit® in place. You may choose to do all the exercises in the lying position.
Will my data be shared with anyone?
We store data from your device, to help us develop algorithms to track your pelvic floor exercise technique and progress. This will support providing feedback on progress to you. We will not share your personal details with any third party without your permission.
How safe is the femfit®?
The femfit® is a low risk (Class 1) medical device. All aspects of the femfit® design and components follow regulatory requirements of the Therapeutic Goods Association (TGA) and ISO13485 for medical device products. The femfit® has undergone extensive evaluation including electro-magnetic compatibility, biocompatibility and electrical safety testing.
Do I need to see a clinician before using the femfit®?
You can choose to use the femfit® with or without the guidance of a medical professional.
Can I use the femfit® with an intrauterine device (IUD)?
Yes, it is safe to use the femfit® with an IUD.
Can I share my device with another person?
No, the device is for a single user only.
Is my phone/tablet compatible with the femfit® app?
For Android devices, download the App from the Google Play store by searching “femfit”.
For iOS devices, download the App from the App store by searching “femfit”.
What size is the femfit® device?
The inserted component of the femfit® device is very thin and approximately the length of your middle finger. The device is made from a flexible silicone material for a comfortable fit and is approximately 24mm wide, 4mm thick and 80mm long.
I got my femfit® – now what?
How do I charge the femfit®?
Connect your case to any USB charger with the cable supplied, the femfit® will charge while being stored flat inside. A white light inside the case near the USB connector will blink when the femfit® is charging, and stays steady when fully charged. A fully charged femfit® should last you for a month of training.
How often will I need to charge my device?
The femfit® battery lasts for at least 15 hours. The longest exercise session is 16 minutes so it is likely you will only need to charge your device once a month.
How do I clean my femfit®?
Wash your hands thoroughly before washing your femfit®; then use water and standard hand soap to wash your femfit®. Wash only the grey parts of the femfit® then dry it completely with a clean towel/cloth (do not wash the white plastic component as this is the Bluetooth transmitter). Please see the ‘cleaning my femfit’ video in the ‘Help’ section of the app.
Where do I find the femfit® App?
In the App store / Play Store under femfit®
Do I have to pay for the App?
No, the basic App is free.
How do I insert my femfit®?
Before using your femfit®, make sure you have an empty bladder and bowel. Press the power button once. A continuous pod light means that the femfit® is on. Stand or lie in a position that is comfortable for you to insert the sensor into your vagina. Hold the sensor at the upper stem between your thumb and forefinger (there is an illustration in the quick guide that comes with the device). You may hold the pod and sensor in one or both hands as you insert it, depending on what is comfortable for you. Ensuring that the dots are facing toward the back, gently push the sensor inside your vagina. Make sure that the sensor is lying flat. Insert the sensor until it is completely inside your vagina and only the upper stem is outside your body. If it feels like the sensor is not sitting correctly, gently remove and reinsert it. You should be able to feel the sensor but still feel completely comfortable. Once the sensor is in place, you can tuck the pod loosely in your underwear.
How do I connect the femfit® to the App?
Do I need the internet to use the app?
Yes, you need to be connected to the internet when you use your device to ensure that your data is uploaded.
The Starter Programme
How long is each training session and what are the exercises like?
The first month offers 8-minute sessions that should be done while lying down
The second month sessions last for 12 minutes and are done in a supported standing position
The last month’s sessions are 16 minutes long and are done while standing up
Will I have to exercise every day?
How long before I start seeing results?
Am I supposed to keep exercising during my period days?
You can keep your training programme on track during your period days by exercising without the device. Simply follow the exercise on the App; then go to the diary tab and click multiple times to record either ‘exercise without device’, ‘rest day’ or ‘period day’. Period days will be shown as pink on your calendar and can also be used as your period tracker (to help you avoid the monthly ‘surprise’ and be able to better track your monthly cycle).
Shopping and Shipping
How will I receive my femfit®?
The femfit® will be delivered to your home in a discreet fully recyclable box.
Where do you ship to?
We ship all across Australia and New Zealand.
How long before my femfit® arrives?
It depends on your location but usually it takes up to 5 business days to be delivered to your door.
Can I return my femfit®?
Check out our warranty statement for details on returns.
I can’t connect the femfit® to my phone / tablet
Leave the femfit® on the charger for at least two hours. Check Bluetooth is enabled on your device. If you have further issues please contact us at firstname.lastname@example.org
I’m squeezing but can’t see it on the App?
Check that your femfit® device is showing as connected on the ‘my day’ page. Then choose GO to get to the exercise list.
I can’t seem to charge my femfit®
Ensure that the femfit® pod is seated flat in the charger module (case). Make sure that the USB cable is connected correctly. Check if the light is blinking (charging) or solid (fully charged).
I cannot keep the blue bars lower than the pink bars.
Think of squeezing and lifting the muscles around your anal canal (back passage) as if you need to stop passing wind, and to stop the flow of urine.
Try to keep your stomach muscles relaxed (soft) while contracting.
Dont squeeze your buttocks, or legs together when you squeeze and lift.
Try and focus on the bars in the app - not the bird.
I can’t get the bird down even though I’m completely relaxed between squeezes
Connect to your device > Go to Settings on App > Select Check In > Follow prompts.
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